About Susan

Susan Frey is a Licensed Professional Counselor (LPC) with twenty years of experience in mental health care. She focuses on clear, practical steps that help people manage anxiety, stress, depression, addiction concerns, and ADHD. Her approach is straightforward and goal-oriented, aimed at helping people get through hard moments and build routines that work.

She uses tools from Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, and short-term solution-focused work to address immediate problems and longer-term patterns.

Background and approach

Sessions often involve identifying unhelpful thinking, experimenting with new behaviors, and setting small, manageable goals. Susan explains techniques in plain language and practices them together with each person. Susan also brings experience supporting people through grief, bipolar mood challenges, anger, eating concerns, and process addictions.

She pays attention to life transitions like divorce or major changes and helps people find practical ways to cope and move forward. Communication and decision-making issues are common topics in her work. Clients who are visually impaired can be accommodated, and Susan has worked with substance use and sex-related addictions among other concerns.

She offers sessions by video, phone, live chat, or text messaging to fit different schedules and needs. International clients may also connect in English. Her style is collaborative and direct.

She helps people set realistic steps, track progress, and adjust plans when something is not working. The goal is clearer thinking, more effective choices, and more predictable daily routines that reduce stress and improve functioning.

Therapeutic approaches that translate well online

Acceptance and Commitment Therapy helps people notice unhelpful thoughts and refocus on what matters most, using mindful action and value-based steps to reduce getting stuck. Cognitive Behavioral Therapy looks at thinking patterns that fuel anxiety or low mood and teaches practical exercises to change thoughts and behaviors. Emotionally-Focused Therapy focuses on emotional patterns in close relationships and can help people improve how they express needs and respond to others.

Finding the right approach is part of the work. The therapist will discuss goals, try methods that fit a person's situation, and adjust the plan together if something isn't helping. That collaborative process helps match techniques to what the person wants and needs.

Online therapy with video calls, phone sessions, live chat, or text-based messaging offers flexible ways to connect. Video lets people work face to face for skills practice, phone can be easier when bandwidth is limited, live chat suits shorter check-ins, and text messaging supports ongoing reminders or brief reflections between sessions. These options make it simpler to fit therapy into work, family, or travel schedules while keeping the focus on progress and usable strategies.

Questions people ask

What concerns does she help with?
Susan works with stress, anxiety, depression, ADHD, addictions, grief, bipolar disorder, anger, eating issues, and coping with life changes. She also addresses relationship communication, commitment and control issues, and process addictions.
What is her therapeutic style like?
Her style is practical and collaborative, using Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, Emotionally-Focused and solution-focused methods to set goals and practice new skills. Sessions focus on clear steps and real-life experiments.
How much experience does she have?
She has twenty years of experience working in mental health settings. That background includes work with addiction, mood disorders, grief, and anxiety-related concerns.
Where is she licensed and based?
She is a Licensed Professional Counselor with a Pennsylvania LPC credential and practices from Pennsylvania.
In what languages can sessions be held?
Sessions are offered in English, and international clients may connect in English as well.
What session formats are available?
She offers video calls, phone sessions, live chat, and text-based messaging to allow different levels of interaction and scheduling flexibility.
How is cost handled?
Cost varies with location and therapist availability and is managed through a subscription model that can be canceled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and scheduling based on therapist availability.

What this therapist works with

Most often

Experience
20 years
Licensed
Pennsylvania
Languages
English

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