About Heidi

Heidi Steinert is a licensed independent clinical social worker who focuses on helping people navigate stress, anxiety, depression, relationship strain, and ADHD challenges. She brings a warm, interactive style and aims to make conversations feel straightforward and respectful. Heidi frames therapy around the person in front of her rather than labels or judgments.

She uses Client-Centered Therapy to make space for each person's priorities and experiences. Emotionally-Focused Therapy informs work around intimacy and communication.

Background and approach

She also draws on Solution-Focused and Mindfulness approaches to build practical skills and calming habits. Heidi has four years of clinical experience and holds a Master of Arts in Social Work from Boston College. Her background includes supporting people through parenting difficulties, career transitions, caregiving strain, postpartum depression, and workplace problems.

She also addresses concerns such as sleep disruption, hoarding, guilt and shame, isolation, and seasonal mood changes. In sessions she emphasizes clear goals and gentle accountability. Conversations often move from understanding feelings to trying small, manageable changes between meetings.

Practical tools and short exercises are commonly used to support daily life and improve relationships. She offers therapy in English and provides sessions by video call, phone, live chat, or text-based messaging. People in Massachusetts can work with her and she does not take international clients.

To begin, a short matching questionnaire is completed and sessions are scheduled according to availability.

How Heidi’s approaches translate to online therapy

Client-Centered Therapy focuses on following the client's priorities and building a trusting working relationship. Online sessions using this approach start with what matters most to the person and progress at their pace, which can help with issues like stress, ADHD-related struggles, and self-esteem concerns.

Emotionally-Focused Therapy concentrates on identifying and changing patterns in close relationships. In virtual work, this means helping clients notice repeated interaction cycles and try new ways of communicating, which can improve intimacy and reduce conflict.

Finding the right approach is part of therapy, not a one-time decision. Heidi works collaboratively to choose or combine methods based on the client's goals, history, and preferences. She checks in regularly and adjusts the plan as progress and priorities evolve.

Online formats include video calls, phone sessions, live chat, and text-based messaging. Video calls allow face-to-face conversation and visual cues, phone sessions can fit into busy schedules or use less bandwidth, live chat works for brief check-ins or people who prefer typing, and messaging supports short updates or ongoing coaching between sessions. These options make it easier to fit therapy into daily life while keeping the focus on practical tools and emotional work.

Questions people ask

What concerns does Heidi help with?
She supports people with anxiety, depression, relationship and parenting concerns, ADHD, career stress, and related life changes.
What is her therapy style like?
Her style is warm and interactive, with an emphasis on respect and nonjudgmental listening. Sessions move from understanding feelings to practical steps.
What background does she bring to sessions?
She holds a Master of Arts in Social Work from Boston College and has four years of clinical experience working with a range of concerns.
Where is she based and what credential does she hold?
She is based in Massachusetts and is a LICSW, which stands for Licensed Independent Clinical Social Worker.
Which languages are used for therapy?
Sessions are offered in English.
Can international clients connect with her?
She does not accept international clients at this time.
What session formats are available?
She offers video calls, phone sessions, live chat, and text-based messaging to fit different needs and schedules.
How are costs and getting started handled?
Cost varies with location and therapist availability and uses a subscription model that can be canceled at any time. To start, use the Start Therapy button, complete a short matching questionnaire, and schedule sessions.

What this therapist works with

Most often

Experience
4 years
Licensed
Massachusetts
Languages
English

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