About Frances

Frances Higgins is a licensed independent clinical social worker with thirty years of experience. She focuses on practical support for stress, anxiety, depression, ADHD, trauma, and relationship struggles. Her style is straightforward and listening-first.

She works with each person to choose useful steps and goals. Frances prefers clear collaboration. She begins by hearing what matters most to the client and then offers options from different approaches.

Sessions often mix problem-solving skills with attention to emotions and attachment.

Background and approach

She frames therapy around small changes that add up over time. When trauma or abuse is part of someone's story, Frances uses trauma-informed ideas to help manage symptoms and rebuild a sense of safety. She draws on cognitive behavioral techniques to address unhelpful thinking and on emotionally focused work to strengthen connections and emotional expression.

Practical coping tools and skills training are common parts of sessions. Many clients appreciate that she balances empathy with concrete strategies. She also supports people dealing with grief, addictions, parenting strain, identity questions, and compassion fatigue.

Frances works by helping clients set achievable goals and try new ways of handling old problems. Frances practices in Massachusetts and offers services in English. She accepts international clients and provides a mix of video calls, phone sessions, live chat, and text-based messaging to meet different needs.

Using evidence-based approaches in online care

Frances uses cognitive behavioral therapy to help people notice and change unhelpful thoughts and behaviors; this approach is often useful for anxiety, depression, ADHD-related focus challenges, and problem solving. She also uses attachment-based ideas to look at how early and current relationships shape feelings and reactions, which can help with intimate relationship issues and emotion regulation.

Finding the right approach is part of the work. Frances collaborates with each person to decide which methods match their needs, goals, and preferences. That may mean trying a skill-based CBT exercise one week and focusing on emotion or attachment material the next. The plan is revised together as progress and needs change.

Online sessions include video calls, phone sessions, live chat, and text-based messaging to increase flexibility. Video sessions allow face-to-face conversation for deep work, phone sessions can be a good shorter check-in or when bandwidth is limited, and chat or messaging can support ongoing coaching or quick skill practice between longer sessions. These options make it easier to fit therapy into busy schedules and to keep continuity across life changes.

Questions people ask

What concerns does Frances commonly address?
She helps with stress, anxiety, depression, ADHD, trauma and many relationship or family-related concerns including grief and addictions.
How would you describe her therapy style?
Frances listens first and then works together with clients to pick approaches that feel most useful. Sessions balance emotion-focused work with practical skills.
What kind of experience does she bring?
She has three decades of clinical experience working with a wide range of concerns and life stages.
What are her credentials and where is she located?
She is an MA LICSW and practices in Massachusetts.
Can people who live outside the United States work with her?
International clients are accepted and sessions can be scheduled across time zones when possible.
Which session formats does she use?
She provides video calls, phone sessions, live chat, and text-based messaging.
How does payment and cost work?
Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.
What is the first step to begin working together?
Click the Start Therapy button, complete a short matching questionnaire, and schedule according to the therapist's availability.

What this therapist works with

Most often

Experience
30 years
Licensed
Massachusetts
Languages
English

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