About Etta

Etta "Serena" Faison is a licensed clinical social worker in North Carolina with 14 years of experience. She helps people manage stress, anxiety, low self-esteem, depression, bipolar symptoms, ADHD, and life transitions. Her style is down-to-earth and supportive, aimed at helping people take practical steps toward feeling better.

She believes each person knows their story best and brings respect for clients' strengths into every conversation. Sessions are collaborative and focused on what matters most to the individual.

Background and approach

She encourages small, doable changes rather than overwhelming plans. Serena uses a mix of approaches to match what a person needs. She draws on cognitive behavioral ideas to notice and change unhelpful thinking.

Mindfulness and acceptance-based methods are used to build awareness and reduce struggle with difficult feelings. Her sessions often include clear goals, homework that fits real life, and coaching-style support for motivation and follow-through. People who are juggling caretaking, chronic health concerns, career stress, or complicated relationships often find concrete strategies helpful.

She also addresses topics like addiction, grief, intimacy and body image, as well as communication and impulse-related concerns. The work aims to increase day-to-day functioning, strengthen self-understanding, and help people move toward the life they want. Serena offers help in English and works with people in North Carolina.

She frames therapy as a partnership and supports practical steps that feel achievable.

Therapeutic approaches and online care

Acceptance and Commitment Therapy, often called ACT, helps people notice unhelpful thoughts and choose actions that match their values. It can be useful for managing anxiety, depression, and the frustration that comes with ADHD-related challenges. Cognitive Behavioral Therapy, or CBT, focuses on identifying patterns of thinking and behavior that get in the way, and then practicing small changes to reduce symptoms and improve daily functioning.

Finding the right approach is part of the work. The therapist will collaborate with each person to decide which methods fit their goals and preferences, and she will adjust the plan as progress is made. This collaborative process helps make therapy feel relevant and doable.

Online sessions are offered by video calls, phone sessions, live chat, or text-based messaging to increase flexibility. Video calls allow face-to-face conversations when visual cues are helpful. Phone sessions can be a good option when bandwidth is limited or when someone prefers not to use video. Live chat and text messaging are useful for brief check-ins, ongoing coaching, or when writing feels easier than speaking. These options make it simpler to schedule therapy around work, caregiving, or medical needs while keeping treatment consistent and focused.

Questions people ask

What kinds of concerns does this therapist help with?
She supports people dealing with stress, anxiety, depression, bipolar symptoms, ADHD, relationship and family issues, grief, addictions, and related challenges.
How would you describe the therapeutic style?
The approach is collaborative and down-to-earth. Sessions focus on practical steps, building strengths, and creating manageable goals.
What is her clinical background?
She has 14 years of professional experience working in mental health and social work settings.
What credential does she hold and where is she based?
She is an LCSW licensed in North Carolina.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
Sessions can be held by video calls, phone sessions, live chat, or text-based messaging.
How are session costs handled?
Cost varies with location and therapist availability; services use a subscription that can be canceled at any time.
How do I begin working with this therapist?
Click the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
14 years
Licensed
North Carolina
Languages
English

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